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克服零售犯罪流行的四个步骤
Recent statistics on retail theft and related crime demonstrate the shocking extent of the problem.
根据 英国零售协会的犯罪调查2024报告在美国，盗窃成本翻了一番，达到1英镑.在2022/23年期间，每天发生超过45,000起事故.
The toll on retail workers is huge; there’s been a 50% rise in levels of retail violence and abuse.
“适可而止，”Mitie的犯罪和情报主管说 & 购物中心，John Unsworth.
Mitie Perspectives系列的第三部分, 约翰分享了他对如何遏制零售犯罪上升的看法.
头条新闻毫不留情. 最近几周，有关英国零售犯罪的报道包括:
- 商店老板呼吁采取法律行动来解决商店犯罪危机
- 英国小商店的盗窃和暴力事件飙升至创纪录水平
- 便利店盗窃案激增，入店行窃激增
I’ve been considering what needs to be done to bring the surge in shop theft under control. 我们的街道上没有解决犯罪的灵丹妙药, 但我相信以下四个步骤会改善这种绝望的局面. 正如你所看到的，其中一个标题的措辞是问题的一部分.
1. 别再说“入店行窃”了——这是犯罪
Ask someone to explain what is meant by retail crime and in most cases they’ll use the term ‘shoplifting’. 这个术语淡化了本质上的盗窃、欺诈或抢劫. Just because the crime has occurred in a retail environment doesn’t mean it’s any less serious than one that takes place on the street, 在家里或其他地方. 同样，行凶者也不应该被称为商店扒手. 他们是罪犯，就这么简单.
当涉及到 打击零售罪案我认为“直言不讳”很重要。. The British 零售 Consortium’s most recent crime report shows retail workers are facing 1,每天发生300起暴力或虐待事件. 所以，零售犯罪绝非小事. 这需要付出巨大的人力和财力代价, and we can’t overlook the physical and mental impact retail crime has on shopworkers.
每个罪犯都有自己的动机, 值得注意的是，许多人都是有组织犯罪集团的一部分. 当犯罪被大规模协调时, 树顶的人可以赚数百万英镑. 同样，这也不是无关紧要的. 这是有预谋的犯罪，必须这样处理.
2. 认识到零售业在社会中扮演的重要角色
I’m always amazed by the tendency to view the retail environment as somehow exempt from the usual courtesies and norms that apply in other spaces. 每一位市民都被邀请到商店和超市. The expectation of decency and respect shouldn’t be abandoned when someone walks in off the street. 可悲的是, 盗窃的统计数据, violence and abuse suggest a growing number of people see retail as an opportunity rather than an important component of the community.
Since beginning a Youth Training Scheme with Greater Manchester Police in 1995, 我在当地的情报部门工作过, 地区和国家, 在2020年加入米蒂之前.
I know from experience that a community-based approach is most effective in fighting retail crime. 在Mitie，这意味着 分享情报 像Sainsbury 's, M&S and Co-op，我们与他们签订了数据共享协议. 如果我们是商业犯罪减少伙伴关系(BCRP)的一部分, 我们与当地的其他组织分享, 行业团体和警方. This ‘beyond the threshold’ approach means crime isn’t simply displaced from one location to the next. 我们正在建立合作伙伴关系，打击针对这些企业的犯罪. We make sure there’s a cohesive strategy to protect shops, places and the public.
3. 携手合作打击犯罪
Offenders often target multiple retailers and are responsible for crime in sectors beyond retail. An effective response requires a range of organisations and services working hand-in-hand to identify those responsible, understand their impact right across society and to implement an appropriate plan. Public / private sector partnerships are essential for reversing the growing crime trend and to manage offenders effectively.
There are two main offender motivations: funding an addiction and funding a lifestyle. 为了积极干预和防止未来的犯罪, 理解这种动机是很重要的. Offenders with addiction problems will usually steal for the entire duration of their addictions, 这意味着帮助他们改变行为是必要的. Meanwhile criminals motivated by lifestyle and status must be stripped of assets obtained through crime so they cannot benefit.
Neither approach can be achieved by working in isolation and nor is it the sole responsibility of any single organisation. 没有放之四海而皆准的方法. Effective solutions are multi-faceted and require open and honest dialogue between all parties, 明确谁对什么负责. Preventing crime is a team effort and we need to recognise the challenges we all face, 再加上明确界定的伙伴关系所提供的机会.
4. 利用科技、数据和情报打击零售犯罪
以我在Mitie的角色, I work with our retail partners building an 情报 community that enables us to communicate about common threats and security issues. 我们可以做到这一点，要感谢技术、数据和智能. 这些对于赢得打击零售犯罪的斗争至关重要.
As an example scenario of our processes in action, let’s say a suspected offender enters a store. Mitie的 安全官 是否将相关信息录入内部系统, 该系统将此信息转发给我们的安全运营中心(SOC). 如果有前科的证据, 包含名称的包, photographs and other details can be created to alert Police to an active criminal in the area. Organisations that are part of a crime reduction network can then take preventative steps to make sure no crime is committed.
米蒂的SOC远程监控着3000个地点，我们有 犯罪情报专家小组 评估和分析国家数据. We have the ability to produce quality evidence that the Police uses to build a case – hopefully leading to a successful prosecution.
结论, retail crime is a massive problem that won’t go away unless we all play our part in tackling it. 采取零容忍的态度可能会被视为小气, but a £1bn problem and thousands of traumatised retail workers is not a situation to be taken lightly.
我们知道如何 解决 这个问题. 我们需要 解决 这样做.
你同意约翰的观点吗? 请通过电子邮件告诉我们 (电子邮件保护).
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